Frequently Asked Questions
Our products are created using gluten-free ingredients, however, they are made on equipment that also processes wheat. We take food allergies very seriously and have strict processes to clean and sanitize all equipment. Please refer to our allergen page for more detailed information.
All of our sauces are vegan except our Ivory sauce that is mayonnaise-based and contains egg.
Our Ivory Sauce contains egg. We take food allergies very seriously and have strict processes to clean and sanitize all equipment. However, some of the common 8 allergens are present in our facilities. Please refer to our allergen page for this detailed information.
Our products are free of artificial preservatives. The only exception is our Zero Sugar Carolina Barbeque Sauce which contains sucralose.
None of our products contain MSG.
Ivory, ENC, and Zero Sugar Carolina, Hot Sauce and Hot Pepper Vinegar are all keto-friendly.
All of our sauces have a best buy date of a year and a half (547 days to be exact) except for Ivory that has a best buy date one year (365 days). All of our sauces have a high vinegar content, which is an all-natural preservative and are safe to consume after the best buy date. The flavors might not be as fresh as if consumed within the best buy date.
We recommend refrigerating our sauces after opening to preserve their freshness.
Lillie's Q has restaurants in Chicago and Florida. Visit our restaurants page for details.
Yes. Learn more about Lillie's Q Catering Services.
Yes. Please visit our online Wholesale store for contact information or to shop online. Please note that you first have to apply for approval on the site. Applications are typically reviewed within 24 hours.
Yes, we offer food service products through our Wholesale store. To shop at our online Wholesale store, you first have to apply for approval. Applications are typically reviewed within 24 hours.
Yes, we do! Join Lillie’s Table for exclusive coupon codes and discounts.
Yes. Please contact us at email@example.com to work with us to create custom corporate or bulk gift orders.
Our online store only ships out to states in the US, but our products can be found in stores internationally across Japan, France, Germany, the Netherlands, Canada, Australia, and the UK. Check out our store locator page for where our products are sold near you. If you are shopping from Australia, you may also visit our Australia online store.
We do not accept returns on consumable items. We will only grant refunds for items that were damaged/expired at time of delivery and have been purchased on LilliesQ.com. Please contact us if you received a damaged product that you purchased from LilliesQ.com. If you purchased from a third-party retailer, such as a grocery store or other online retailer, and your Lillie's Q product is damaged, all returns of that product must be made in compliance with said retailer's return policy.